We have had a similar problem.   Our adjustments (since Oct, when
Medicaid started up
their new system) have been processed by the State (meaning we
received reports saying
they were accepted and adjusted), but not paid out.  We have a
significant amount of
funds due us on account of these adjustments.

   We have contacted the State and Medicaid directly.  The State
initially told us that
adjustment claims "couldn't be processed through the new Medicaid
portal at this time".
That was late February.

   After much pain and suffering (going through 6 people over a
collective 2.5 hrs) we
were able to talk to a person in the Medicaid Claims Adjustment
department who told us
that they *were* processing adjustment claims and that neither she nor
her supervisor
were aware of any issues in being able to process claim adjustments.
That was early
March.

   When we passed this info onto our state contact (also early March),
they adjusted their
earlier messaging to say that there was a *significant backlog* for
adjustments being
processed due to the fact that this must now be *manually* entered,
and that they were
"working with Medicaid" to address.

   The last time we asked for an update (early April) our contact from
the State told us
that that they "couldn't tell us anything further" and to "look for
updates on the DODD
portal".

Kathy Cook
CEO
all R friends
Direct 614-357-0340
Fax number 614-918-3445
kathy@allRfriends.com

Visit our website at www.allRfriends.info

Quoting Kristi Cole <KCole@Siffrin.org>:

> Hello,
>
> Has anyone had waiver billings adjustments processed yet?  We have
> not had any processed since last summer when the state switched to
> the new payment system.  There is quite an accumulation.
>
> Kristi Cole
> Finance Director
> SiffrinInc.
> Engaging & empowering people with disabilities
>
> T: 330.478.0263
> F: 330.478.0140
> www.siffrin.org
>
> 15 Years of CARF Accreditation
>
>
>
>
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