Medicaid renewals are not being processed at this time. Individuals WILL NOT lose coverage because the renewal process has stalled. Watch your email for further information.

Anita Allen

Vice President

Ohio Provider Resource Association

1152 Goodale Blvd

Columbus  OH    43212

614-224-6772 x110

614-655-0170 direct

614-224-3340 fax

The Trusted Voice for Providers Serving Ohioans with Disabilities for over 40 Years.

From: Jacquelyn.Rigutto@medicaid.ohio.gov <Jacquelyn.Rigutto@medicaid.ohio.gov>
Sent: Thursday, March 19, 2020 12:11 PM
To: Anita Allen <AAllen@opra.org>
Subject: RE: [EXTERNAL] FW: Medicaid Renewals-Update

Hi Anita,

The information below was sent to the CDJFS Offices;

The Ohio Department of Medicaid is providing the following guidance in response to the COVID-19 pandemic:

At this time we ask that county agencies focus caseworker efforts on processing Medicaid applications. It is imperative workers follow OAC 5160:1-2-13 by exploring Presumptive Eligibility for individuals who would fall under a MAGI category and cannot immediately be approved for full Medicaid. We want to ensure coverage is granted to those who need it as quickly as possible. ODM will close the renewal queues overnight on the County Shared Services and AHS lines to ensure that more applications can be processed as the number of new applications is expected to increase. In addition, ODM is in communication with CMS in an effort to lighten verification requirements, suspend renewals, and pursue additional flexibilities related to presumptive eligibility. More information to follow soon.

All of us here at ODM thank you for everything you do daily, but especially during this unprecedented health emergency. Please contact us with any questions you may have. We are compiling a Q&A document to distribute for questions related to COVID-19 as well.

When someone tries to call through shared services, or to the AHS hotline to renew they would hear:

Due to the high demand of Ohioans applying for Medicaid, Medicaid renewals are not being processed at this time. Medicaid coverage will not be lost because you have not been able to complete the renewal process. Further communication will be made available in the coming weeks as this health emergency stabilizes.

Thanks as always,

Jackie

Jacquelyn Rigutto, MPH, CPH

Policy Administrator

The Ohio Department of Medicaid

Phone: 614-752-2105

jacquelyn.rigutto@medicaid.ohio.gov