Member question below. As always, thanks for any assistance.

Some parents/guardians of our ICF’s are asking if they can visit their loved one while standing outside of a window.  How are other agencies handling this?  Are you allowing this and if so, are you permitting the window to be slightly cracked open (ie. an inch) while the parent/guardian stands several feet back so they can speak to their loved one, or are you requiring the window to remain closed during the visit?