Good Afternoon Everyone,

 

We need your feedback regarding a question submitted below from one of our members.  Please reply through the listserv.  Thanks so much!

 

“For SL, as most of you may know it is remotely managed and staffed by quite a few staff over many shifts in order to meet patterns expected which can create problems with attendance monitoring with so many plates spinning. Can anyone share their attendance policy and how they manage the complexities of having so many shifts/ staff to manage this issue to make sure it is a consistent practice while being realistic in its management as well? We obviously cannot afford to lose so many staff we cannot meet health and safety needs, we want to be lenient enough to be understanding of life’s complexities, yet want to also have something that is structured well enough to hold accountability for those that are truly abusing the system and risk quality of service. Thoughts?”

 

 

Kind Regards,

 

Sonya Summers

Member Communications Manager

Ohio Provider Resource Association

1152 Goodale Blvd.

Columbus, OH  43212

Office:  614-224-6772

Fax:  614-224-3340

The Trusted Voice for Providers Serving Ohioans with Disabilities