Happy Friday,

Providing some follow-up information regarding EVV training and alternate vendors. Remember, EVV currently only applies to billed 15-minute unit HPC and waiver nursing services.

If you are using the Sandata system provided by the Ohio Department of Medicaid (ODM), you need to take the Sandata training before you can request devices and use the Sandata system. There are three training options- webinar, in-person, and self-paced web modules. You can find information on the training options here. You need to register for training with your Medicaid ID number. If you aren’t sure where to find that, you can click here for instructions.

If you are planning on using an alternate vendor, you do not have to take the above training. Instead, you have to complete a self-paced web-training which you can take here. As a provider, you need to get certified by ODM and Sandata to use an alternate vendor. You can find more information more about the process of certification here.

If you have more specific questions, consider reaching out to the below numbers/email:

· If you have technical questions, need help with a Sandata device, or general EVV maintenance: you can call the Sandata EVV Provider Hotline at 855-805-3505

· If you need help with your MITS account, billing, or if you have questions regarding updating your contact information: ODM Provider Assistance at 800-686-1516

· If you have questions or concerns about EVV, you can email evv@medicaid.ohio.gov

As always, we are also happy to answer any questions you have to the best of our ability!

Christine

Christine Touvelle

Policy Analyst

O- 614-224-6772

1152 Goodale Blvd.

Columbus, Ohio 43212