Alvis House
	Human Resources Manager
	Department:	Human Resources	Job Status:	Full Time
	FLSA Status:	Exempt	Reports To:	Vice President of Agency Operations
	Grade/Level:	 	Amount of Travel Required:	15-20%; varies, as 
	needed
	Work Schedule:	Positions Supervised:
	M-F 8:30 am - 5:00 pm; may work flexible schedule, 	Administrative Secretary, Human Resources Officer, 
	including evenings and weekends	students, volunteers (as assigned)
	POSITION SUMMARY
	The purpose of this classification is to oversee all human resources operations for the agency & supervise all assigned 
	human resources and administrative staff.
	ESSENTIAL FUNCTIONS
		Serves as the primary agency human resources representataive (i.e., employee relations, personnel 
	functions) (e.g., develops & implements policies & procedures affecting agency-wide human 
	resources programs & ensure all operations are in compliance with federal, state employment laws, 
	rules & regulations) & supervises human resources & administrative staff (e.g., approves/denies 
	leave requests, recommends &/or imposes disciplinary action, conducts performance appraisals; 
	conducts staff meetings).                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
		Oversees employee relations program (e.g., reviews grievance responses, participates in contract 
	negotiations for agency employee benefits & education programs (e.g., health, dental, vision, 
	supplemental health, long-term & short-term disability, life insurance,  college intern), develops 
	contract language; serves as liaison between agency executive leadership, management & line staff; 
	investigates & responds to EEO related complaints); advises vice president of agency operations 
	concerning human resources policies & procedures & resolves complex & controversial matters; 
	prepares &/or assists in presentation of cases for arbitration or other administrative proceedings, as 
	necessary (e.g., unemployment hearings).                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
		Ensures compliance with Federal, State, & local laws, rules and regulations (e.g., ADA, FMLA, EEO, 
	FLSA, ACA, BOP; agency SOW, SOP, where applicable); prepares administrative & confidential 
	reports, forms & correspondence; attends meetings &/or training sessions, seminars &/or 
	conferences to remain current on changes in laws, rules & procedures affecting agency operations; 
	supervises confidential benefits & personnel records.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           
		Participates in assigned committees (e.g., Information & Technology Subcommittee); participates in 
	agency committees (e.g., Quality Assurance); conducts presentations &/or training for agency 
	management staff, &/or board of trustees, as appropriate (e.g., performance management, customer 
	service, human resources policies & procedures).                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
		Acts as agency representative with external entities, with which business is conducted (e.g., 
	colleges/universities, United Way, Groundwork Group, BWC representatives (MCO, TPA)); performs 
	other related duties, as assigned.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         

	POSITION QUALIFICATIONS
	Competency Statement(s)
		Accountability - Ability to accept responsibility and account for his/her actions.

		 (3) Approachability - Is easy to approach and talk to; spends the extra effort to put others at ease; 
	can be warm, pleasant, and gracious; is sensitive to and patient with the interpersonal anxieties of 
	others; builds rapport well; is a good listener; is an early knower, getting informal and incomplete 
	information in time to do something about it.

		(60) Building Effective Teams - Blends people into teams when needed; creates strong morale an
	spirit in his/her team; shares wins and successes; fosters open dialogue; lets people finish and be 
	responsible for their work; defines success in terms of the whole team; creates a feeling of 
	belonging in the team.

		(8) Comfort Around Higher Management - Can deal comfortably with more senior managers; can 
	present to more senior managers without undue tension and nervousness; understands how senio
	managers think and work; can determine the best way to get things done with them by talking their 
	language and responding to their needs; can craft approaches likely to be seen as appropriate and 
	positive.

		(12) Conflict Management - Steps up to conflicts, seeing them as opportunities; reads situations 
	quickly; good at focused listening; can hammer out tough agreements and settle disputes 
	equitably; can find common ground and get cooperation with minimum noise.

		(14) Creativity - Comes up with a lot of new and unique ideas; easily makes connections among 
	previously unrelated notions; tends to be seen as original and value-added in brainstorming 
	settings.

		(15) Customer Focus - Is dedicated to meeting the expectations and requirements of internal and 
	external customers; get first-hand customer information and uses it for improvements in products 
	and services; acts with customers in mind; establishes and maintains effective relationships with 
	customers and gains their trust and respect.
		(40) Dealing with Paradox - Can act in ways that seem contradictory; is very flexible and adaptable 
	when facing tough calls; can combine seeming opposites like being compassionately tough, stand 
	up for self without trampling others, set strong but flexible standards; can act differently depending 
	upon the situation; is seen as balanced despite the conflicting demands of the situation.
		(22) Ethics and Values - Adheres to an appropriate (for the setting) and effective set of core values 
	and beliefs during both good and bad times; acts in line with those values; rewards the right values 
	and disapproves of others; practices what he/she preaches.

		(25) Hiring and Staffing - Has a nose for talent; hires the best people available from inside or 
	outside; is not afraid of selecting strong people; assembles talented staffs.

		(29) Integrity and Trust - Is widely trusted; is seen as a direct, truthful individual; can present the 
	unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; 
	doesn’t misrepresent him/herself for personal gain.

		(59) Managing Through Systems - Can design practices, processes, and procedures which allow 
	managing from a distance; is comfortable letting things manage themselves without intervening; 
	can make things work through others without being there; can impact people and results remotely.

		(36) Motivating Others - Creates a climate in which people want to do their best; can motivate 
	many kinds of direct reports and team or project members; can assess each person's hot button 
	and use it to get the best out of him/her; pushes tasks and decisions down; empowers others; 
	invites input from each person and shares ownership and visibility; makes each individual feel 
	his/her work is important; is someone people like working for and with.

	 (48) Political Savvy - Can maneuver through complex political situations effectively and quietly; is 
	sensitive to how people and organizations function; anticipates where the land mines are and plan
	his/her approach accordingly; views corporate politics as a necessary part of organizational life an
	works to adjust to that reality; is a maze-bright person.

		(67) Written Communications - Is able to write clearly and succinctly in a variety of communication 
	settings and styles; can get messages across that have the desired effect.
	Education
	Bachelors Degree in human resources, business administration, public administration, organization 
	administration, or other related field, or equivalent professional training & relevant experience
	Experience
	Four years' experience as a human resources generalist or similar position, two of which were in a supervisory 
	capacity
	SKILLS & ABILITIES
	Computer Skills
	Skill in use of personal computer and related software (e.g., Wordperfect, Microsoft Word, Excel, Power Point, 
	Prospera); use of office equipment (e.g., fax, copier, printers)
	Other Requirements
	Must possess a valid Ohio driver's license; must pass a criminal background check; must pass a pre-employment 
	drug test.  Must complete 40 hours of in-service training on an annual basis.
	PHYSICAL DEMANDS
	Physical Abilities	Lift /Carry
	Stand	F (Frequently)	10 lbs or less	N (Not Applicable)
	Walk	F (Frequently)	11-20 lbs	O (Occasionally)
	Sit	C (Constantly)	21-50 lbs	N (Not Applicable)
	Handling / Fingering	C (Constantly)	51-100 lbs	N (Not Applicable)
	Reach Outward	F (Frequently)	Over 100 lbs	N (Not Applicable)
	Reach Above Shoulder	F (Frequently)
	Climb	N (Not Applicable)
	Crawl	N (Not Applicable)
	Squat or Kneel	O (Occasionally)
	Bend	F (Frequently)
	Push / Pull
	12 lbs or less	O (Occasionally)
	13-25 lbs	O (Occasionally)
	26-40 lbs	N (Not Applicable)
	41-100 lbs	N (Not Applicable)
	N (Not Applicable)	Activity is not applicable to this occupation. 
	O (Occasionally)	Occupation requires this activity up to 33% of the time (0 - 2.5+ hrs/day)
	F (Frequently)	Occupation requires this activity from 33%  -  66% of the time (2.5 - 5.5+ hrs/day)
	C (Constantly)	Occupation requires this activity more than 66% of the time (5.5+ hrs/day)

Other Physical Requirements
Vision  (Near, Distance, Color, Peripheral, Depth Perception)
	Sense of Sound  (General)
	Sense of Touch
	Employee Signature:  ______________________________________   Date:  ___________________

Supervisor Signature:  ______________________________________   Date:  ___________________
	The company has reviewed this job description to ensure that essential functions and basic duties have 
	been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills 
	and abilities. Additional functions and requirements may be assigned by supervisors as deemed 
	appropriate.